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FAQ

FAQ

Why should I choose Good Zone Shop & Service?

With Good Zone Shop & Service, you have access to industry-leading engineers with broad gadget repair knowledge and experience that cater to a wide range of repairs. We get the job done, we get it done fast, and we get it done well with our same-day service and the fastest repair recovery rate you can find.

What Services Does Good Zone Shop & Service offer?

We offer repair and replacement services ranging from laptops, pcs, and Tablets to TVs. Our services also include data recovery, malware, and virus removal, iPhone repair services, and a host of other services that you can find listed in our services section.

Can I wait while you do the repair?

Absolutely! We offer a same-day repair service that ensures that your gadget gets back to you the day you bring it in, so you can wait to get it. You can head out with your device freshly up and running as soon as we’re done.

Is there a wait time for onsite service requests?

We offer In-store and mail-in service options to our clients for all the repairs and devices we support. You can either check our service listings or call us to confirm if we support your device, once you have confirmed, you can access our onsite service without an appointment.

Will I receive my own packaging back if I decide to ship it in myself?

We will evaluate the condition of your package and decide, based on our best judgment, whether it is suitable for return shipping to you. In order to ensure that your delivery reaches you in the best condition possible, we utilize our very own secure boxes that are also insured. In other words, there is a possibility that you may not get your original package back.

How is a product delivered?

Having packaged your delivery securely, we employ a safe, trustworthy delivery service to ensure that your product gets to you in the best shape.

What if I decline the repair?

We offer the options of either returning your product to you through the shipping method of your choice or recycling it on your behalf.

How long do I have to decide if I want to get my product repaired?

After we have received your product, we will get in touch with you to discuss the cost of the repair. After that time, you will have a total of three months to settle on a choice. After a period of ninety days, we will consider your product to be abandoned, and we will recycle it as necessary. After that point, the product will no longer be available, and we will not be able to retrieve it for you. Because we receive so many shipments on a daily basis, we have to do this in order to keep our facilities from being overcrowded.

Is there a wait time for onsite service requests?

Not at all!  Because we have a staff of over 20 onsite experts, we are able to fulfill any requests that come in at the last minute on the same day. When device or network problems come up, we understand that it might be a headache for you. Therefore, we are prepared to send one of our certified specialists to you in the shortest time possible. In most cases, a technician will visit your home or place of business within a couple of hours.

How much is it to repair a phone screen?

The price varies depending on the required replacement parts. You may visit our website for prices. If you can’t find the pricing online, send your product in for a free diagnostic, and one of our experts will contact you with the repair price.

How much does it cost to repair a laptop?

This depends on the required replacement parts. You may visit our website for the price list. In the case that you can’t find the pricing online, send your product in for a free diagnostic, and one of our experts will contact you with the repair price.

Do you have any questions?

Do you have any questions?