Why can't people hear me on my iPhone XS?
This can be due to various reasons. The common ones are a faulty mic, a phone that is still connected to Bluetooth, or a software glitch.
iPhone XS Microphone Replacement
Are people complaining that they can't hear you during calls, are you unable to record sound or have no sound when recording videos? We replace iPhone XS microphones at Good Zone, 1722 Kings Hwy in Midwood, Brooklyn, and you get a quote before any work starts. Our technicians have more than 15 years of repair experience.
Tell us about your problem
If all these are checked on your handset, then you might be having a deficient microphone. Don't be bothered, bring your device to us and we'll fix it.
You can get your microphone fixed via these channels.
- In-store: Visit our store any day you like, 10 AM to 7 PM, near the Kings Hwy B/Q station. Walk-ins are welcome.
- Mail in: Send your phone to us through our mail-in repair service.
We Provide an iPhone XS Microphone Replacement You Can Trust
You'll notice the fault by these signs:
- Distorted sound when recording
- People can't hear you during calls.
- Voice memos and videos record no sound or very quiet sound.
To remedy it, you might consider suggestions like cleaning the microphones, updating iOS or restarting your device. Also check that the phone is not connected to Bluetooth headphones or a car. If it persists, then it's an advanced defect that needs skillful servicing.
So the moment you come, we'll test all the mics to determine the deficient one. Once we've confirmed that, we tell you the price and start only after you say yes.
The bottom sound unit is inbuilt and connected to the Lightning connector. In this case, we'll do the whole unit replacement.
After fitting new units, we'll carefully assemble the device. At last, the smartphone will be run through a series of tests: calls, voice memos and video recording.
iPhone XS Mic Replacement With Us
If the problem is that you can't hear the other person, the speaker is the more likely cause: see our iPhone XS speaker replacement page. For other faults, see our iPhone XS repair page.
At last, we'll ease your understanding of servicing costs through our detailed and clear estimates.
iPhone XS Microphone Replacement Cost
The cost varies based on which microphone is faulty, so we quote it after diagnostics. Diagnostics cost $75 and count toward the repair if you go ahead. You approve the price before any work starts; nothing is repaired without your yes. Time depends on the fault; we tell you after diagnostics. Repairs come with a 30-day limited warranty.
Before you come in, back up your data if you can. In the store you can pay by cash or card.
About us
Good Zone Service & Repairs is located in Brooklyn. Our service provides customers with fast, fair, and affordable device repairs.
No longer needing to worry about purchasing new devices because of unexpectedly costly repair fees, Good Zone Service & Repairs is the perfect solution for you.
Why us?
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1
15+ years of
experience -
2
1,200+
repairs a year -
3
4.8 ★ from
700+ Google reviews
Do you have any questions?
Do you have any questions?
Reviews
FAQ
Where are iPhone XS microphones?
They're located at the front near the earpiece, at the rear camera and near the Lightning connector.
Is there more than one mic on the iPhone?
Yes. The specific number differs based on the model. On the iPhone XS there are microphones at the bottom near the Lightning connector, at the front near the earpiece and at the back near the camera, so we test each one.