How do I know if my DC jack is broken?
Typical signs: the laptop charges only when the plug is held at an angle, the plug feels loose, the charging light flickers, or the laptop does not charge at all with a charger that works on another laptop.
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Typical signs: the laptop charges only when the plug is held at an angle, the plug feels loose, the charging light flickers, or the laptop does not charge at all with a charger that works on another laptop.
Usually yes: a loose or broken DC jack can be repaired or replaced. If the board around it is damaged too, we tell you after diagnostics and quote before any work.
Asus charging ports are replaceable. They can be done at home with some guidance, but the only recommended place is with our experts. Diagnostics show whether only the jack needs replacing or the board around it is damaged too. See also our general laptop power jack repair page.