What keyboard do MacBooks use?
Generally, it's a QWERTY keyboard but they are of two designs.
- Butterfly Keyboard (used on many models from 2015 to 2019).
- Scissor Switch Keyboard. This is found on newer versions and on models before 2015.
It's frustrating to type characters on your keyboard only to realize you've nothing displaying on the panel. It's even more frustrating if you've strict deadlines to beat. If your MacBook keyboard is not working, is broken or has liquid spillage, bring it to us and we'll find the cause.
Some software keyboard problems you can correct yourself. However, for hardware problems, it's important to contact an expert due to the sensitivity of the components involved.
You approve the price before any work starts; nothing is repaired without your yes.
Reach out to us through either of our convenient service options:
A MacBook keyboard is likely to fail after being used for some time. This is because it's the most operative part of a laptop and it's the part that takes spillage and dust.
Apple's design for their keyboard is complex and requires a considerable amount of time and skills to repair. At Good Zone, the repair is quoted after diagnostics.
Don't try to service your keyboard yourself. A lot of damage is often caused to the resistors and capacitors of the logic board (motherboard) by unskilled disassembling.
On some MacBook models, Apple has designed its keyboard controller and control firmware on the trackpad circuit instead of the logic boards. This may result in a non-working keyboard due to a defect in the trackpad; see our MacBook Pro trackpad repair page.
When you come we'll test your MacBook to unearth the underlying issue, including keyboard malfunction due to software problems.
If the keyboard problem is a hardware problem, we quote the repair, and once you approve, our technician will start a keen disassembling and replacement procedure. Once done, all keys will then be tested separately and your laptop handed back to you.
Our technicians perform several Apple repairs such as:
At Good Zone, your MacBook keyboard replacement is quoted after diagnostics. Time depends on the fault; we tell you after diagnostics.
You don't need to book an appointment to come for your keyboard repair, we are open 7 days a week, 10 AM to 7 PM.
Repairs come with a 30-day limited warranty. For other faults, see our MacBook repair page.
MacBook keyboard repair or replacement cost varies depending on the model. Diagnostics cost $75 and count toward the repair if you go ahead; the MacBook keyboard repair/replacement cost is quoted after diagnostics.
From our Midwood bench: from June to October 2026, 30 MacBooks came in to our Midwood store. 22 were repaired and handed back, 6 owners declined after the quote and 2 were still open on 9 November. The median bill on a completed MacBook repair was $188 and the median turnaround about 6 days, but each repair is priced case by case, quoted after diagnostics.

Good Zone Shop & Repair Service is located in Brooklyn. Our service provides customers with fast, fair, and affordable device repairs.
No longer needing to worry about purchasing new devices because of unexpectedly costly repair fees, GoodZone repair is the perfect solution for you.
Generally, it's a QWERTY keyboard but they are of two designs.
Yes. MacBook keyboards can be replaced; on many models the keyboard is part of the top case, so the job takes time. We quote it after diagnostics.
To fix a MacBook keyboard that won't work do either of the following:
If all the above fixes fail, visit Good Zone in Midwood for a detailed MacBook keyboard repair.