MacBook Pro Keyboard Repair

We repair and replace MacBook Pro keyboards at Good Zone, 1722 Kings Hwy in Midwood, Brooklyn, and you get a quote before any work starts.
Laptop Repair

Tell us about your problem





    So your MacBook Pro keyboard doesn't work, has sticky or repeating keys, or is keying wrong characters? Don't fret, bring it to us and we'll find the cause.

    We check whether the fault is in single keys, the keyboard, its cable or a setting, and we look for liquid traces under the keys.

    You approve the price before any work starts; nothing is repaired without your yes.

    The repair is not solely about the service: we also explain what caused the fault and the minor corrective and preventive measures you can take.

    You can reach us via either of these options:

    • In-store: step into our store any day of your choice and have your keyboard checked by a specialist, 10 AM to 7 PM, no appointment needed.
    • Mail-in: pack your faulty MacBook Pro, include your contact details and ship it to us with our mail-in repair service. We'll rectify it and ship it back.

    Service detail

    What We Check in a MacBook Pro Keyboard Repair

    The MacBook Pro keyboard generally fails due to trapped dust particles or liquid spillage. Nonetheless, there are instances where malfunctions can be corrected by adjusting the settings.

    Here are preliminary actions you can initiate to try and remedy your unsound keyboard.

    • First, clean the affected keys and test the keys.
    • Make sure the laptop is adequately powered.
    • Ensure all software is up to date.
    • If you encounter issues with keys after installing a new app, use external keyboards to rule out if your keyboard is faulty. If it persists, uninstall the app.
    • Check the keyboard input source in the settings. This may be beneficial where keys are registering incorrect characters.
    • Modify slow key settings: turn off Slow Keys in the Accessibility settings. When it is on, keys must be held longer than usual before they register.
    • Turn off Mouse Keys. When it is on, some keys move the pointer instead of typing.
    • On Intel models, try an SMC reset.

    Should your issues persist after you've tried all the above remedies, then you might be experiencing hardware problems.

    The moment you step into our store, a technician will examine your laptop to find all issues.

    We can repair independent keys if the entire keyboard isn't affected. We'll also investigate the condition of the ribbon cable connectors, as some may have grime or corrosion. If liquid was spilled, switch the MacBook off and bring it in; see our MacBook Pro water damage repair page.

    Some MacBook models are designed in a way that it's not easy to replace the keyboard without replacing the entire top case. Whether the keyboard alone or the top case is replaced affects the price, and we tell you which after diagnostics.

    At last, after the repair, keys are tested separately before your MacBook is handed back to you.

    MacBook Pro Keyboard Repair With Good Zone Service & Repairs

    Repairs come with a 30-day limited warranty. Water-damage repairs carry no warranty.

    Because we're available any day of the week, you'll need no prior arrangement to come for the keyboard repair.

    Our technicians have more than 15 years of repair experience.

    Keyboards of other Mac laptops are covered on our MacBook keyboard repair page, and other MacBook Pro faults on our MacBook Pro repair page.

    MacBook Pro Keyboard Repair Cost 

    The expense of the MacBook Pro keyboard repair is determined by its model and by whether the keyboard alone or the top case is replaced. We quote after diagnostics. Diagnostics cost $75 and count toward the repair if you go ahead. Time depends on the fault; we tell you after diagnostics.


    About us

    Our Team

    Good Zone Shop & Repair Service is located in Brooklyn. Our service provides customers with fast, fair, and affordable device repairs.

    No longer needing to worry about purchasing new devices because of unexpectedly costly repair fees, GoodZone repair is the perfect solution for you.

    Why us?

    • 1

      15+ years of
      experience

    • 2

      1,200+
      repairs a year

    • 3

      4.8 ★ from
      700+ Google reviews

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      Reviews

      Nermin Radoncic
      4

      Great place to go to. Easy fix no issues. Go on a weekday and it will be faster. Thank you my brothers

      Albert Wilkins
      5

      Great service for a good price. I've used them before and will use them again. The prices were fair. They are honest, prompt and courteous. They will do the job right the first time.

      gerald chaveez
      5

      I was recommended this service by another friend. The reviews about them were mixed, so I decided to give it a try. I was very pleased with their service and work. They fixed my phone and made sure everything was up to date. They also gave me a good discount on the anti-shock film. Thank you for your work!

      FAQ

      What type of keyboard is on a MacBook Pro?

      Depending on the model, it uses either a scissors keyboard or a butterfly keyboard. The butterfly keyboard, used on most MacBook Pro models from 2016 to 2019, is known for sticky and repeating keys.

      Can Mac keyboards be repaired?

      If the damage only touches components that can be rectified or replaced without replacing the entire keyboard, then it can be repaired.

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