Nermin Radoncic
Great place to go to. Easy fix no issues. Go on a weekday and it will be faster. Thank you my brothers
Microsoft offers users several lines of Surface gadgets with high performance and large screens. This is very convenient for users, but from a technical point of view, the larger the screen size, the higher the risk of damage. Of course, covers and screen protectors can help, but even they are not a panacea and screen damage is still possible.
If your gadget's screen has been damaged and the resulting damage is incompatible with normal use, you need a Microsoft Surface screen replacement. The Good Zone team will do this work on the same day you contact us, and the model of the device does not matter. You can bring us your Surface Pro, Surface Go, Surface Book, or Surface Pro X. Although these gadgets are quite different, we can repair any of them.
Contact us today. Book an appointment with us and bring in your device.
So, let's take a closer look at what Microsoft Surface gadgets are and what screens they have. Of course, their main feature is hybridity, that is, the ability to turn from a tablet to a laptop and vice versa. The first devices of this series appeared on the market in 2012 and since then have been repeatedly improved, including the screen gradually increasing. If the first Surface Pro had a diagonal of 10.6 inches, now it has 12.3 inches. Other notable changes are an increase in resolution and a decrease in display thickness.
Now imagine that you need to replace the screen. Will you do it yourself? We do not advise you to do this! Getting a large and fragile glass out of the case of these devices is a difficult task, during which the screen can crack or break completely (especially if there are already cracks and scratches on the surface). What's more, in gadgets like the Surface Book or Surface Pro, which are essentially tablets, all the important components are hidden behind the screen. Therefore, during Microsoft Surface screen replacement, the engineer must act very carefully so as not to cause even more damage.
That is why high-level specialists such as Good Zone Shop & Services engineers should do this kind of work. Our service center employs only experienced repairmen who are provided with all the necessary equipment for high-precision work.
Trust us with your Microsoft Surface and we will fully restore it!
Another feature of Microsoft Surface devices is that they are completely created by one company - from hardware to software. Therefore, no “alternatives”, that is, spare parts from other manufacturers, should be used here. The Good Zone Shop & Services team guarantees to all its customers that during Microsoft Surface screen replacement we use only original spare parts that are ideal for gadgets and will serve you for a long time.
Also, we guarantee you a high speed of execution of your order. We will need 1-2 hours to replace the screen, depending on the complexity of the case. Before that, you can consult with us and get answers to all your questions. We provide all consultations free of charge.
Moreover, if you are away from us or you do not have enough time to come to our office in Brooklyn, you can send your gadget by mail. Just like other customers, you will receive full advice from our engineers and find out the cost of repairs. Only after agreeing with you on all the details, we will begin to repair the gadget.
Let us take care of your device.
We at Good Zone understand the frustration when your Microsoft Surface device suffers from a cracked or malfunctioning screen. As Brooklyn's premier Microsoft Surface repair specialists, we've built our reputation on delivering fast, reliable Surface Pro screen replacement services that get you back to work or study without delay.
At Good Zone, we take pride in our meticulous approach to Microsoft Surface screen repair. Our process involves careful disassembly of your device, precision replacement of the damaged components, and thorough testing to ensure everything works perfectly before returning your device to you.
Unlike generic repair shops, we understand the unique construction of Surface devices, which makes our Surface Pro screen repair service superior. The ultra-thin profile and integrated components of Microsoft Surface devices require specialized tools and techniques that our technicians have mastered.
Don't let a damaged screen compromise your productivity. Contact us today for the most reliable Microsoft Surface screen repair cost estimate and experience the Good Zone difference. Whether you need Surface Pro 7 screen replacement or repairs for any other Surface model, we're your trusted Brooklyn solution.
Call us now or stop by our Midwood location for an immediate assessment of your device!
*Disclaimer: Pricing reflects third-party repair market rates. Microsoft Store repairs typically cost 40-60% more. All repairs include 30-day warranty and free diagnostics. Liquid damage requires additional assessment. Mail-in repairs available nationwide with 3-5 day turnaround time.
If you’re in Brooklyn or the broader NYC area, Good Zone delivers a unique, local approach to Microsoft Surface screen replacement that national providers and manufacturers simply can’t match. We understand that when your Surface Pro, Surface Go, or Surface Book suffers a cracked or unresponsive screen, you don’t want lengthy downtime or the hassle of shipping your device off for weeks. That’s where our community-focused service makes a difference.
At Good Zone, you’ll always know what to expect. Before any work begins, our staff provides you with a clear repair quote based on your device model and the severity of the damage. No surprise fees—just straightforward estimates reflecting the true cost of Microsoft Surface screen replacement. Our customers appreciate the peace of mind that comes from local service and honest communication.
| Device Model | Screen Size | Price (From) | Typical Turnaround | Service Area |
|---|---|---|---|---|
| Surface Pro 7 | 12.3" | $199+ | 1–2 hours | Brooklyn, NYC |
| Surface Book 2 | 13.5" / 15" | $229+ | 2–3 hours | Brooklyn, NYC |
| Surface Go Series | 10" | $195+ | 1–2 hours | Brooklyn, NYC |
Don’t risk your Microsoft Surface with anonymous mail-in services or long waits. Bring your device to Good Zone and experience Brooklyn’s most reliable, personalized screen replacement service—done fast and done right, every time.
When a cracked Surface screen suddenly derails your study plan or disrupts an urgent remote project, you don’t have days to wait—you need a Microsoft Surface screen replacement right now. At Good Zone, we understand the realities of campus life, work-from-home deadlines, and the unpredictable pace of NYC. That's why we prioritize emergency walk-in screen repairs for students and professionals across Brooklyn and beyond.
Situated minutes from Midwood's main transit arteries, Good Zone is perfectly positioned for students from Brooklyn College, Kingsborough, and nearby NYC universities. With subway, bus, and convenient street parking, you can drop off your Surface and get back to campus or the office with minimal disruption.
| Surface Model | Repair Price Range | Estimated Time | Special Notes |
|---|---|---|---|
| Surface Pro 7 (2019) | $199–$399+ | 3-5 hours | At Good Zone, we use specialized tools like Torx TR8 screwdrivers and plastic pry tools for safe kickstand removal. Our Surface Pro 7 screen replacement preserves the 2736x1824 PixelSense display calibration. We repair cracked screens, touch unresponsiveness, and backlight bleed using OEM-grade LCD assemblies. |
| Surface Laptop 3 (2019) | $299–$449+ | 4-6 hours | Our technicians carefully separate the Alcantara keyboard deck using heated opening pads and spudgers. We maintain the 2256x1504 touchscreen functionality and color accuracy during Surface Laptop 3 screen replacements. Free diagnostics for flickering issues included. |
| Surface Book 3 (2020) | $229–$799+ | 6-8 hours | The detachable 3240x2160 PixelDisplay requires precision handling. At Good Zone, we use ESD-safe tools and torque-controlled drivers to maintain GPU connectivity in Surface Book 3 screen replacements. We preserve the Studio Mics array and Surface Pen compatibility. |
| Surface Pro 8 (2021) | $379–$529+ | 4-5 hours | We utilize laser alignment systems for the 2880x1920 120Hz ProMotion display. Our Surface Pro 8 screen replacement service includes Dolby Vision recalibration and Thunderbolt 4 port testing. Special attention given to Slim Pen 2 charging circuitry. |
| Surface Laptop Studio 1 (2021) | $899–$1199+ | 8-12 hours | The dynamic hinge mechanism demands specialized jigs. Good Zone technicians replace 2400x1600 PixelSense Flow displays while preserving haptic touchpad functionality. We recalibrate color profiles for creative workflows post-repair. |
| Surface Pro 9 (2022) | $429–$599+ | 3-4 hours | 5G model displays require antenna realignment tools. Our Surface Pro 9 screen replacement maintains the 2880x1920 120Hz adaptive refresh rate. We use conductive gel pads to protect SQ3 chipset components during repair. |
| Surface Laptop 5 (2022) | $349–$499+ | 5-7 hours | The 2256x1504 touchscreen's anti-reflective coating is restored using OEM-approved materials. We test Omnisonic speakers post-repair and verify Thunderbolt 4 functionality. Free color calibration included with every screen replacement. |
| Surface Studio 2+ (2023) | $1499–$1999+ | 24-48 hours | Our studio-grade 4500x3000 PixelSense displays are installed in cleanroom conditions. Good Zone technicians recalibrate the 120Hz touch response and Surface Dial compatibility. Includes full color gamut verification using X-Rite equipment. |
| Surface Pro 10 (2024) | $499–$699+ | 4-6 hours | The new OLED display requires vacuum handling tools. We preserve the 3200x2100 resolution and HDR 1400 certification during Surface Pro 10 screen replacements. Neural Processing Unit functionality verified post-repair. |
| Surface Laptop 6 (2025) | $599–$899+ | 6-8 hours | Good Zone uses nano-coated tools for the 2880x1920 3:2 aspect ratio touchscreen. We maintain the new Copilot button functionality and haptic touchpad precision. Includes 30-day warranty on parts and labor. |
No time to spare? Good Zone makes urgent Microsoft Surface screen replacement possible—even on your busiest days. Stop by our Midwood shop and stay on track, no matter what life throws your way.
Not everyone in need of a Microsoft Surface screen replacement can visit our Brooklyn or Midwood shop, which is why Good Zone offers a robust, security-first mail-in repair service for customers across NYC and the rest of the United States. Whether you’re sending in a Surface Pro, Surface Go, or Surface Book, our process is designed to ensure your device arrives, is serviced, and returns to you without a hitch.
| Surface Model | Mail-In Repair Price | Avg. Service Time | Shipping Included? |
|---|---|---|---|
| Surface Pro Series | From $199+ | 1–2 business days | Return shipping with tracking |
| Surface Go | From $195+ | 1–2 business days | Return shipping with tracking |
| Surface Book | From $229+ | 2–3 business days | Return shipping with tracking |
Choose Good Zone for your Microsoft Surface screen replacement via mail and experience the same attentive care, transparency, and quick turnaround trusted by our local Brooklyn clientele. Every repair is supported by our 30-day money-back guarantee, even for mail-in orders. If you’re searching for true peace of mind with national reach, Good Zone delivers safety and results—no matter where you call home.
At Good Zone, we’re committed to providing Microsoft Surface screen replacement services that cover the entire Surface lineup—whether you’re using a classic Pro 3 for classroom notes or have upgraded to the latest Pro 11 with OLED technology. Our Brooklyn-based repair lab is fully equipped with advanced tools calibrated specifically for the unique engineering of each Surface model: from the ultra-thin LCD panels of Surface Go to the ultra-high-res OLED displays in newer Pro editions. This technical edge means your device gets precise, model-specific care without compromise.
Surface devices have evolved rapidly, introducing new screen technologies, slimmer chassis, and complex layering of touch sensors, digitizer glass, and display panels. Handling these variations demands not only experience but also specialized techniques for disassembly, adhesive removal, and recalibration. Our team stays current through continuous training and hands-on exposure to every new Surface release. Whether your repair involves a glued-in Pro 4 screen or the latest OLED panel, you can be confident Good Zone has successfully restored your model before.
| Surface Model | Release Year | Screen Tech | Screen Replacement From | Est. Turnaround |
|---|---|---|---|---|
| Surface Pro 3 | 2014 | LCD | $195+ | 1–2 hours |
| Surface Pro 7 | 2019 | LCD | $199+ | 1–2 hours |
| Surface Go 2/3 | 2020–2022 | LCD | $195+ | 1–2 hours |
| Surface Book 2/3 | 2017–2020 | LCD | $229+ | 2–3 hours |
| Surface Pro 11 (OLED) | 2024 | OLED | $295+ | 2–3 hours |
Good Zone uses industry-leading heat systems for safe adhesive removal, static-free benches to prevent ESD damage, and digital calibration equipment to ensure flawless touch sensitivity after every Microsoft Surface screen replacement. For OLED models and thin-bezel displays, our technicians employ special lifting blades and micro-alignment tools to maintain panel integrity and full color fidelity.
From classic Surface Pro to the just-released OLED Surface Pro 11, trust Good Zone's unmatched experience and technical resources for your next Microsoft Surface screen replacement in Brooklyn and NYC. Contact us today.
Good Zone Shop & Repair Service is located in Brooklyn. Our service provides customers with fast, fair, and affordable device repairs. We will bring your device back to life within the hour (for not complicated repairs/replacements).
No longer needing to worry about purchasing new devices because of unexpectedly costly repair fees, GoodZone repair is the perfect solution for you.
Great place to go to. Easy fix no issues. Go on a weekday and it will be faster. Thank you my brothers
Great service for a good price. I've used them before and will use them again. The prices were fair. They are honest, prompt and courteous. They will do the job right the first time.
I was recommended this service by another friend. The reviews about them were mixed, so I decided to give it a try. I was very pleased with their service and work. They fixed my phone and made sure everything was up to date. They also gave me a good discount on the anti-shock film. Thank you for your work!
Whether falling, hitting, or soaking, a standard Microsoft warranty does not cover damage caused by mishandling by the user. A cracked screen is considered to be the fault of the user and not the manufacturer. However, if you got the Microsoft complete plan, then yes! Microsoft covers user-caused damage such as this.
They are LCD screens.
Many recent versions are made with Gorilla glass, which is stronger and offers extra protection. Nevertheless, it is advisable to get a screen protector.
Many users, particularly of the Surface Pro 3, have complained that the Surface Pro screen is indeed fragile. There are complaints about how thin the glass covering the screen is and how easily it cracks. Minimal pressure, especially around the speakers, cracks the glass. Also, about how quickly the crack spreads.
If you have one that is cracked, send it to us. We offer the best Microsoft Surface Pro screen replacement.
The cost for a Microsoft Surface screen replacement varies depending on the specific model and the extent of the damage. At Good Zone, our prices generally range from $195+ for older models like the Surface Pro 7 up to $1499+ or more for complex devices like the Surface Studio 2+ or the latest Surface Pro 10/Laptop 6 models. For example, a Surface Pro 9 screen replacement might cost between $429 and $599+, while a Surface Laptop Studio repair could be $899–$1199+. Please refer to our detailed price table above or contact us for a specific quote for your Surface device screen repair.
Absolutely! Cracked or damaged Surface screens are one of the most common repairs we perform at Good Zone. Whether you have a Surface Pro, Surface Laptop, Surface Book, or Surface Studio, our certified technicians can expertly replace the broken PixelSense display assembly. We handle everything from simple cracks to completely shattered or non-functional touchscreens.
It depends on the model and the repair cost relative to the device's value. For instance, repairing a 7-year-old Surface Pro 3 screen might cost around $300, which could be close to the price of a newer refurbished model or a different tablet. However, newer models like the Surface Pro 7, 8, or 9 often hold significant value, making screen replacement a cost-effective solution compared to buying a new device. We can provide a free diagnostic and quote to help you decide.
Our estimated repair times vary by model complexity. Simple replacements like the Surface Pro 7 or Pro 9 might take 3-5 hours. More involved repairs, such as for the Surface Laptop Studio or Surface Book 3, could take 6-12 hours or more due to intricate components like dynamic hinges or detachable displays. We prioritize efficient, high-quality Surface screen repair service to minimize your downtime.
Repairability has significantly improved in recent Surface models! While older Surfaces were notoriously difficult (scoring as low as 0/10 or 1/10 from iFixit), newer devices like the Surface Laptop 7 and Surface Pro 11 score a much better 8/10. Microsoft now provides service manuals, uses more screws instead of just glue, and includes helpful internal labels (Wayfinder Markings). However, screen removal, especially on Pro models, still requires specialized tools (like heat guns, pry tools) and expertise due to strong adhesives. Our Good Zone technicians have the necessary skills, ESD-safe tools, and experience for safe and effective Surface screen replacements.
Yes, Microsoft does offer repair services, often involving replacing the device with a refurbished one, especially for out-of-warranty or damaged units. Cracked screens are typically not covered under the standard limited hardware warranty. If you have Microsoft Complete (their extended warranty), accidental damage like screen cracks may be covered for a deductible. Microsoft's post-service warranty is usually 90 days. At Good Zone, we offer our own 30-day warranty on parts and labor for screen replacements.
Several factors contribute to the cost. The PixelSense displays themselves are high-quality, complex components, making the parts costly. The repair process, while improving, can still be intricate and labor-intensive, requiring specialized tools and careful handling to avoid damaging other components, especially on thinner Pro and Laptop models. At Good Zone, we use OEM-grade replacement screens and provide expert labor, ensuring a lasting, high-quality repair.
A well-maintained Surface Pro can last around 5.5 years on average, though battery degradation might prompt users to consider replacement after about 4.5 years. Microsoft provides driver and firmware updates for at least 6 years for devices released on or after January 1, 2021 (like the Pro 7+, Laptop 4, Pro 8, etc.), ensuring longer software support. Repairing the screen can significantly extend the usable life of your investment.
We service a wide range of recent models, generally from 2019 onwards. Our table above includes common devices like the Surface Pro 7, Pro 8, Pro 9, Pro 10, Surface Laptop 3, 4, 5, 6, Surface Book 3, Surface Laptop Studio (1 & 2), and Surface Studio 2+. If you don't see your model listed, please contact us!
Our process includes a thorough diagnosis, careful disassembly using specialized tools (like Torx drivers, spudgers, heat application for adhesive softening), replacement with a high-quality OEM-grade screen assembly, meticulous reassembly ensuring all connections are secure, and post-repair testing to verify full functionality, including touch sensitivity and display calibration. We also ensure aspects like speaker grilles and camera alignment are perfect.