The Good Zone service center repairs game controllers of various brands. In some cases, we restore the existing components, and in others, we have to replace the parts with new ones.
Gamepads with the following faults are often brought to our controller repair shop:
- Stick drift, or buttons and sticks that respond wrongly
- Sticking one or more buttons
- The console does not identify the gamepad as a compatible device or does not see it at all
- The vibration mechanism is out of order
- The battery does not charge
If you notice at least one of these problems, contact the controller repair shop Good Zone for professional help.
We do not repair Nintendo Switch Joy-Con or Pro Controllers. If the console itself has the fault, see our game console repair page; PlayStation consoles are on our PlayStation repair page and Xbox consoles on our Xbox repair page.
Choose Good Zone for video game controller repair
Controllers look like strong devices but still require careful use. If breakdowns cannot be avoided and you need video game controller repair, trust this only to professionals.
Here is how a controller repair works at Good Zone.
- Diagnostics. This is an important step that is mandatory before starting repairs. With its help, we can find out exactly why your controller is not working and what steps should be taken to fix it. Diagnostics cost $75 and count toward the repair if you go ahead.
- Parts options. Parts options depend on your device model and repair. Before work begins, we explain the available option and confirm it with you. However, if we can complete the repair without using new components, we will do so. This will help reduce video game controller repair costs.
- Having picked up the controller in our controller repair shop, you can immediately test it in action. Repairs come with a 30-day limited warranty; water-damage repairs carry no warranty.
If you don't know whether your controller can be repaired, just bring it in or send it with our mail-in repair service. We will check your gadget and advise you.
Game controller repairs save our planet
Repairing a controller keeps it out of the trash. A cleaning now can also prevent a bigger repair later: dust and grease under the buttons and sticks are a common cause of sticking and drift, and they lead to more expensive and complex video game controller repair.
We are open 7 days a week, 10 AM to 7 PM, near the Kings Hwy B/Q station; walk-ins are welcome.
How much does video game controller repair cost?
We will begin repairs only after we have agreed with you on all the details, including the cost of services. Please note that the price may depend on many factors (parts used, extent of damage, whether liquid got inside). Therefore, we tell our clients the total cost only after diagnosing the device. Time depends on the fault; we tell you after diagnostics.
Before you come in, charge the controller if it still takes a charge, and bring its cable. If a drink was spilled on it, stop using it and bring it in.