Is a quiet speaker always a hardware fault?
No. Dust in the speaker grille, a connected Bluetooth device or a low volume setting can cause it. If cleaning and a restart do not help, bring it in for diagnostics.
Our technicians have more than 15 years of repair experience.
Find a solution for your audio problem through these channels.
A defective sound is often a big block on phone usage, especially the earpiece speaker. A deficient speaker will show signs like an inability to hear people during calls or your phone audio is muffled.
In such a case you can try the following remedies.
If the problem persists after trying the above suggestions, then the defect may be due to a hardware hitch. In such a case, bring the phone in for diagnostics.
Once you come in for servicing, we'll do an inspection to identify defective speakers: the earpiece at the top or the loudspeaker at the bottom. We'll then do a keen disassembly to access the speakers. In case the defect is due to dirt, we'll clean it and test it for functionality.
If the speakers are beyond repair, we'll replace them. In some cases, the defect may be due to loose or defective connectors. This we'll carefully fix and swap where necessary. If the Lightning port next to the loudspeaker is also loose or not charging, see iPhone 13 Pro charging port replacement.
Sometimes the impairment is due to a faulty audio IC on the board; that is a board-level repair, and we quote it separately after diagnostics. Finally, the cellphone will be run through various tests to ensure everything is functioning optimally.
Before you come in, back up the phone and note when the sound fails: on calls, on speakerphone, or with all audio.
You'll also be given a detailed estimate before servicing. You approve the price before any work starts; nothing is repaired without your yes. Repairs come with a 30-day limited warranty.
The price depends on the speaker (earpiece or loudspeaker) and on whether the fault is in the speaker or on the board, and it is quoted after diagnostics. Diagnostics cost $75 and count toward the repair if you go ahead. Repair time depends on the fault; we tell you after diagnostics.
For other repairs on this model, see our iPhone 13 Pro repair page.
Good Zone Shop & Repair Service is located in Brooklyn. Our service provides customers with fast, fair, and affordable device repairs.
No longer needing to worry about purchasing new devices because of unexpectedly costly repair fees, GoodZone repair is the perfect solution for you.
No. Dust in the speaker grille, a connected Bluetooth device or a low volume setting can cause it. If cleaning and a restart do not help, bring it in for diagnostics.
It comes with two speakers. The earpiece speaker is located on the top in the middle near the selfie camera. The other is located at the bottom edge, next to the Lightning port.
Of course. We replace the earpiece or the loudspeaker after diagnostics, and you approve the price first.